--- title: Why my initials don't appear in the EM column for reports? description: "To fix this in either version, whether web or desktop follow the next steps:  " --- [Skip to content](https://faq.elecate.com/faq/why-my-initials-dont-appear-in-the-sales-reports#main-content) English Show submenu for translations [Customer portal](https://elecate.com/tickets-view?hsLang=en) ![Elecate with Star](https://faq.elecate.com/hs-fs/hubfs/Elecate_pri.png?width=400&height=203&name=Elecate_pri.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://elecate.com/tickets-view) - Go to elecate.com Go to elecate.com Hi, How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://faq.elecate.com/faq?hsLang=en) 2. [General Setup](https://faq.elecate.com/faq/general-setup?hsLang=en) # Why my initials don't appear in the EM column for reports? To fix this in either version, whether web or desktop follow the next steps: 1. Go to General Setup in the left side panel. 2. Click Marketing on the navigation bar. 3. Click Create and Edit Sales People. ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Jul-12-2024-09-28-01-3169-PM.png?width=688&height=445&name=image-png-Jul-12-2024-09-28-01-3169-PM.png) 4. On the Action column, click on the pencil icon to open the Salesperson Entry Window. ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Jul-12-2024-09-29-43-3707-PM.png?width=688&height=306&name=image-png-Jul-12-2024-09-29-43-3707-PM.png) 5. On the field named "Initials" write the Salesperson initials.  ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Jul-12-2024-09-30-44-5039-PM.png?width=688&height=470&name=image-png-Jul-12-2024-09-30-44-5039-PM.png) 6. 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