--- title: Sign - In description: ​Your store needs important business rules set before customers can browse and orders can be placed. Be sure to follow the steps below to ensure proper setup. Discuss any questions you may have with y --- [Skip to content](https://faq.elecate.com/faq/sign-in-1#main-content) English Show submenu for translations [Customer portal](https://elecate.com/tickets-view?hsLang=en) ![Elecate with Star](https://faq.elecate.com/hs-fs/hubfs/Elecate_pri.png?width=400&height=203&name=Elecate_pri.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://elecate.com/tickets-view) - Go to elecate.com Go to elecate.com Hi, How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://faq.elecate.com/faq?hsLang=en) 2. [General Setup](https://faq.elecate.com/faq/general-setup?hsLang=en) # Sign - In ​Your store needs important business rules set before customers can browse and orders can be placed. Be sure to follow the steps below to ensure proper setup. Discuss any questions you may have with your implementation specialist if you need more clarity. **Keycloak Authentication:** To create a user, you would need to create first and account on Elecate. To do so, you´d need to follow these steps: - Go to ***Data Items*** - Go to ***HR Management*** - Go to ***HR Management (All Staff)*** - Click on ***the ¨New Entry¨*** button - Fill ***the ¨Contact Information¨ tab*** with your user information - Go to ***the ¨Skill Types¨ tab*** - Add the needed skill type for the user - ***Save*** the record - Go to ***¨Mobile/Web¨ tab*** - Turn on the toggle for ***¨Enable Mobile, Web Access¨*** - Select an adequate ***¨Mobile Role¨*** for the user - Underneath the ***¨Staff Email & Password¨*** section, click ***the ¨Unlock¨*** button - Type in the administrator password you have set up - Add a staff email and password that will be used to log in to the app - Hit ***Save & Close*** ![Picture](https://faq.elecate.com/hs-fs/hubfs/undefined-May-23-2025-09-27-42-8030-PM.png?width=688&height=346&name=undefined-May-23-2025-09-27-42-8030-PM.png) ![A screenshot of a web page Description automatically generated, Picture](https://faq.elecate.com/hs-fs/hubfs/undefined-May-23-2025-09-27-35-9086-PM.png?width=688&height=591&name=undefined-May-23-2025-09-27-35-9086-PM.png) ![Picture](https://faq.elecate.com/hs-fs/hubfs/undefined-May-23-2025-09-27-28-7051-PM.png?width=688&height=404&name=undefined-May-23-2025-09-27-28-7051-PM.png) ![Picture](https://faq.elecate.com/hs-fs/hubfs/undefined-May-23-2025-09-27-20-0981-PM.png?width=688&height=277&name=undefined-May-23-2025-09-27-20-0981-PM.png) ![Picture](https://faq.elecate.com/hs-fs/hubfs/undefined-May-23-2025-09-27-14-8220-PM.png?width=688&height=203&name=undefined-May-23-2025-09-27-14-8220-PM.png) ![Picture](https://faq.elecate.com/hs-fs/hubfs/undefined-May-23-2025-09-27-11-0648-PM.png?width=688&height=209&name=undefined-May-23-2025-09-27-11-0648-PM.png) - 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