Release Notes 8.2.26 (Hotfix Release 29.6.2) - Online Portal
Fixes
1. Tax Exempt Status Applied Consistently to Orders
Resolved an issue where the tax exempt treatment recorded on an event was not applied consistently through to payment, producing a balance difference when the payment aare sent to the Core.
What changed:
- The tax exempt status recorded on the event at creation now governs the order through to payment, including the tax treatment of the convenience fee.
Important to know:
- The tax-exempt treatment is fixed to the event when it is created. If a customer's tax exempt status changes afterward, existing orders keep the treatment they were created with.
- New events created after the change will reflect the customer's updated status.
Impact:
- Payments now match the event total, with no residual balance when the payment syncs back to Core.
Remember: A customer is treated as tax exempt when either their Customer Type is non-taxable or a Tax Exemption ID is present in their Billing setup.
Enhancements
1. Payment Prevented When Delivery Address Has No Tax Configuration
Added a check at checkout to stop orders being paid online when the delivery address falls outside the configured tax jurisdictions.
What changed:
- When the delivery address resolved for the order has no matching tax setup configured, the customer cannot proceed to payment.
- A message is displayed directing the customer to contact the sales team so the team can retrieve it.
- The order and its selected items are preserved so the sales team can complete it without the customer rebuilding the order.
Impact:
- Prevents orders from being paid at an incorrect total when tax cannot be calculated for the delivery address.
- Avoids the balance discrepancy that may result when these orders are sent to the Core.