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Omni CXM Survey Management

To manage Omni CXM Survey 

  1. On the side panel go to Sales & Marketing
  2. Click on Customer (CRM)

 

3.  Select Marketing Tools

4. Choose Omni CXM Survey Management

 

5. On this window, you have the option to Manage the Survey information like: Available for Submission, Sent Surveys, Received Surveys, Survey Administrator.