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How to process a Refund

To Create/Edit Sales Persons Goals 

  1. On the side panel go to Sales & Marketing
  2. Select Event & Order Management
  3. Select any of the Event Management options
  4. Select the event you want to refund
  5. Select the "Financial" tab

  6. Expand the "Payment Schedule" section
  7. Select a payment. The payments that have been made on an event are Type "P"

  8. Click on the "Refund Transaction" button

  9. Click on the "Process Charge" button at the button right side
  10. You have process a Refund successfully.