--- title: How do I create a new account for the portal? description: how do I create a profile or sign up? --- [Skip to content](https://faq.elecate.com/faq/how-do-i-create-a-new-account-for-the-portal#main-content) English Show submenu for translations [Customer portal](https://elecate.com/tickets-view?hsLang=en) ![Elecate with Star](https://faq.elecate.com/hs-fs/hubfs/Elecate_pri.png?width=400&height=203&name=Elecate_pri.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://elecate.com/tickets-view) - Go to elecate.com Go to elecate.com Hi, How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://faq.elecate.com/faq?hsLang=en) 2. [Elecate Shopping Cart](https://faq.elecate.com/faq/elecate-shopping-cart?hsLang=en) # How do I create a new account for the portal? Creating a new account is quick and easy. Just follow these steps: 1. Click on the **Profile** icon in the upper right corner. 2. Select **Sign Up**. 3. Enter your **email address**. 4. Create a **password** and confirm it. 5. Click **Register**. 6. Log in using the credentials you just created. 7. Accept the **Terms & Conditions** and **Use of Cookies**. 8. Fill in your **contact information**. 9. Click **Next**. 10. Enter your **billing information**. 11. Click **Save Information** to complete the process. ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Mar-23-2026-09-28-19-6655-PM.png?width=1481&height=901&name=image-png-Mar-23-2026-09-28-19-6655-PM.png) ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Mar-23-2026-09-29-04-2487-PM.png?width=498&height=377&name=image-png-Mar-23-2026-09-29-04-2487-PM.png) ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Mar-23-2026-09-29-30-1558-PM.png?width=499&height=383&name=image-png-Mar-23-2026-09-29-30-1558-PM.png) ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Mar-23-2026-09-30-42-1075-PM.png?width=500&height=326&name=image-png-Mar-23-2026-09-30-42-1075-PM.png) ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Mar-23-2026-09-31-08-3055-PM.png?width=500&height=368&name=image-png-Mar-23-2026-09-31-08-3055-PM.png) ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Mar-23-2026-09-33-15-1399-PM.png?width=484&height=591&name=image-png-Mar-23-2026-09-33-15-1399-PM.png) Payment Method registration is optional in the sign up process.  ### **What information do I need to sign up?** You will need: - A valid **email address** - A **password** - Your **contact information** - Your **billing information** ### **When can I start using my account?** You can start using your account immediately after completing the registration process and saving your billing information. ### **Do I need to accept the Terms & Conditions?** Yes. 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