Equipment returns management refers to the process of handling and managing the return of rented or borrowed equipment after events. This includes coordinating the pickup or return of equipment, inspecting items for damage or missing parts, documenting the condition of returned items, and processing any necessary refunds or replacements. Effective equipment returns management ensures the timely and efficient retrieval of equipment, minimizes loss or damage, and maintains positive relationships with equipment providers or rental companies.
In this section you can manage the return equipment whether be in specific date or an event
To see reporting:
- Go to Production on the left side panel.
- Click Returns.
- Click Equipment Returns.
- On “Dates From” and “To”, select the dates of the report to view.
- Click on Refresh.
- Click on the drop-down “Select A Report...” and select the report you want to view.
- Click on the Check boxes to select the report or reports you want to export.
- Click Print to and select how you want to view the report.
- You can also Select A New Status for the equipment, click on Update Selected Status to apply the changes.
- And 3 other options that are going to help you to Return Items, see Delivery Details and Generate Invoice.
To report missing or damaged equipment:
- Go to Production on the left side panel.
- Click Returns.
- Click Equipment Returns.
- Click the pencil icon on the Action column.
- Click on Client Returns, to enter the number of items the client returned.
- Click on Save.
- Click on Adjust Missing, to enter the missing or damaged item quantity.
- Click on Save Adjustment.
