--- title: Enter Customer Titles description: How to create/edit Customer Titles:  3.  Click on Create and Edit Customer Titles  4.  On this window, you can edit the current information or create a new customer title by clicking the New Entry o --- [Skip to content](https://faq.elecate.com/faq/enter-customer-titles#main-content) English Show submenu for translations [Customer portal](https://elecate.com/tickets-view?hsLang=en) ![Elecate with Star](https://faq.elecate.com/hs-fs/hubfs/Elecate_pri.png?width=400&height=203&name=Elecate_pri.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://elecate.com/tickets-view) - Go to elecate.com Go to elecate.com Hi, How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://faq.elecate.com/faq?hsLang=en) 2. [General Setup](https://faq.elecate.com/faq/general-setup?hsLang=en) # Enter Customer Titles Customer Titles define the honorifics and professional designations available when creating or editing a customer record — for example, Mr., Mrs., Ms., Dr., or Lic. Each title configured here becomes a selectable option in the **Title** field on the customer's Primary Contact information. Using standardized Customer Titles ensures that: - Client-facing documents (proposals, invoices, contracts) address customers correctly and professionally - Formal communications use the appropriate honorific for each contact - Your customer database maintains consistent, structured contact data - Printed and electronic correspondence reflects the customer's preferred form of address How to create/edit Customer Titles:  1. On the side panel go to ***General Setup*** 2. Select ***Marketing*** ***![](https://faq.elecate.com/hs-fs/hubfs/undefined-Apr-14-2025-05-11-39-1723-PM.png?width=400&height=238&name=undefined-Apr-14-2025-05-11-39-1723-PM.png)*** 3.  Click on ***Create and Edit Customer Titles***  ![](https://faq.elecate.com/hs-fs/hubfs/undefined-Apr-14-2025-05-11-51-4857-PM.png?width=469&height=365&name=undefined-Apr-14-2025-05-11-51-4857-PM.png) 4.  On this window, you can edit the current information or create a new customer title by clicking the New Entry option.  ![](https://faq.elecate.com/hs-fs/hubfs/undefined-Apr-14-2025-05-12-16-0112-PM.png?width=670&height=319&name=undefined-Apr-14-2025-05-12-16-0112-PM.png) ###### **Field Definitions** | Field | Type | Description | | --- | --- | --- | | **ID** | Auto-generated | System identifier. Read-only. Assigned automatically on creation. | | **Title** | Text | The honorific or designation as it will appear in the Title dropdown and on client-facing documents (e.g., "Mr.", "Mrs.", "Dr.", "Lic.", "Ing.", "Prof."). | | **Is Active** | Toggle (ON/OFF) | Controls whether this title appears as an option in the customer record Title dropdown. Set to OFF to hide obsolete titles without deleting them. 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