--- title: Email Templates description: Education and guidance --- [Skip to content](https://faq.elecate.com/faq/email-templates#main-content) English Show submenu for translations [Customer portal](https://elecate.com/tickets-view?hsLang=en) ![Elecate with Star](https://faq.elecate.com/hs-fs/hubfs/Elecate_pri.png?width=400&height=203&name=Elecate_pri.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://elecate.com/tickets-view) - Go to elecate.com Go to elecate.com Hi, How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://faq.elecate.com/faq?hsLang=en) 2. [General Setup](https://faq.elecate.com/faq/general-setup?hsLang=en) # Email Templates The **Email Tab** allows users to view, manage, and configure automatic email messages within the system. This includes browsing existing messages, editing content, creating new templates, and managing activation status. **How to Create or Edit an Email template:**   1\. At the top of the screen, on the right side, click on the **Gear Icon** ![](https://faq.elecate.com/hs-fs/hubfs/image-png-May-20-2026-08-20-38-3632-PM.png?width=670&height=289&name=image-png-May-20-2026-08-20-38-3632-PM.png)   2\. Select **Email Management**   ![](https://faq.elecate.com/hs-fs/hubfs/image-png-May-20-2026-08-19-22-9317-PM.png?width=669&height=291&name=image-png-May-20-2026-08-19-22-9317-PM.png)   3\. You can either create a **New Email Template or edit an existing record**   ![](https://faq.elecate.com/hs-fs/hubfs/image-png-May-20-2026-08-22-08-6958-PM.png?width=670&height=276&name=image-png-May-20-2026-08-22-08-6958-PM.png)   4\. If the **New Entry button** was selected, the following fields needs to be filled out, **save and close the changes**   ![](https://faq.elecate.com/hs-fs/hubfs/image-png-May-20-2026-08-23-50-3507-PM.png?width=670&height=248&name=image-png-May-20-2026-08-23-50-3507-PM.png) 5\. If you need to create a copy from an existing email template, **put a check mark on the desired template, next go to the New Entry drop- down menu and select Copy**   ![](https://faq.elecate.com/hs-fs/hubfs/image-png-May-20-2026-08-25-28-9653-PM.png?width=670&height=277&name=image-png-May-20-2026-08-25-28-9653-PM.png)   6\. 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