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Delivery Configurations

Delivery Configurations is the section of General Setup where you define all the geographic and logistics reference data that Elecate uses to plan, route, and execute event deliveries.

Every field in this section feeds directly into the Dispatching module, delivery pricing, and event logistics; making accurate setup critical before your team begins scheduling deliveries.

 Navigation & Setup 

1. On the left side panel, go to General Setup

2. Click on Delivery, the following options will appear: 

Delivery configurations define geographic and logistics settings used when planning and executing event deliveries.

States or Providences

Purpose: Defines U.S. states (or Canadian provinces) available for address selection throughout the system.

Fields:

Field Description
State Two-letter abbreviation (e.g., AK, AL, CA)
Name Full state name (e.g., Alaska, Alabama)
Is Active Toggles whether this state appears in address dropdowns

 

Countries

Purpose: Defines the countries available for address and delivery configuration.

Fields:

Field Description
Country Country name (e.g., USA, Australia, Canada)
Postal Code Mask Format mask for postal code entry
Is Active Toggles visibility

Example values: USA (Active), Australia (Inactive), Canada (Inactive)

Postal Codes

Purpose: Maps zip codes to geographic and operational data used for delivery planning, zone assignment, and tax jurisdiction. This is the most detailed entry in Delivery.

Fields:

Field Description
Zip Code 5-digit postal code
State State linked to this postal code
City City name
County County name (optional)
Country Country (e.g., USA)
Jurisdiction Tax jurisdiction (e.g., Falls Church)
Sort Sort order for display
Zone Delivery zone assigned (e.g., Alpha Zone)
Region Sales/delivery region
Cost Center Cost center for deliveries to this area
TimeZone Offset Hours offset from GMT (e.g., 5)

 

Regions

Purpose: Defines broad geographic regions used for delivery planning and sales territory assignment.

Example values: East, North, South, West

Delivery Routes

Purpose: Defines named delivery routes used by dispatchers to organize event deliveries.

Fields:

Field Description
Route # Route identifier code (e.g., Multiple, A1, A2, B1)
Description Notes about the route

Example values: Multiple, A1, A2, B1, B2, C1, D1, Lake B3, Lake B4, Lake B5, Lake B6

Trucks (Delivery Vehicles)

Purpose: Registers and tracks all delivery vehicles in the fleet.

Fields:

Field Description
Truck Number Internal truck number
Year / Make / Model / Color Vehicle identification details
License Plate / License State Registration information
Insurance Co. / Policy No / Expires Insurance details
VIN Vehicle Identification Number
Length / Height / Gross Weight Physical dimensions
Last Maintenance Date of last maintenance service
Has Logo Company branding on vehicle
Has GPS GPS tracking installed
Has Lift Gate Lift gate available
Delivery Zones

Purpose: Defines geographic delivery zones with associated cost and billing rates. These zones link to postal codes for automatic zone assignment.

Fields:

Field Description
Travel Zone Zone name (e.g., Alpha Zone)
Zone Code Short code (e.g., A)
Zone Cost Internal cost for deliveries to this zone (e.g., $5.00)
Zone Rate Rate billed to client for this zone (e.g., $10.00)