Sales & Marketing
      Back to home
      1. Home
      2. Sales & Marketing

      Delighted Survey Management

      Delighted survey management in the catering business context involves overseeing and administering surveys to measure customer satisfaction and gather feedback about catering services. This includes designing surveys using the Delighted platform, distributing them to customers, collecting responses, and analyzing the data to identify areas of strength and areas for improvement. Delighted survey management helps catering businesses gauge customer satisfaction levels, address any issues promptly, and continuously enhance the quality of their services to ensure customer delight.

      To send/view Delighted Surveys: 

      1. On the side panel go to Sales & Marketing
      2. Click on Customer (CRM)

      3.  Select Marketing Tools
      4.  Choose Delighted Survey Management

      5. On this window, you can check the information regarding the send surveys and the content of the information, do not forget to click on Send Selected.