--- title: Customer Usage Not in Events description: Customer usage not in events refers to the utilization of products or services by customers outside of event-related contexts. This could include regular purchases, ongoing subscriptions, or other int --- [Skip to content](https://faq.elecate.com/faq/customer-usage-not-in-events#main-content) English Show submenu for translations [Customer portal](https://elecate.com/tickets-view?hsLang=en) ![Elecate with Star](https://faq.elecate.com/hs-fs/hubfs/Elecate_pri.png?width=400&height=203&name=Elecate_pri.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://elecate.com/tickets-view) - Go to elecate.com Go to elecate.com Hi, How can we help you? - There are no suggestions because the search field is empty. 1. [Home](https://faq.elecate.com/faq?hsLang=en) 2. [Sales & Marketing](https://faq.elecate.com/faq/sales-marketing?hsLang=en) 3. [Customer](https://faq.elecate.com/faq/sales-marketing?hsLang=en#customer) # Customer Usage Not in Events Customer usage not in events refers to the utilization of products or services by customers outside of event-related contexts. This could include regular purchases, ongoing subscriptions, or other interactions with a business that occur independently of specific events or occasions.  1\. On the side panel go to ***Sales & Marketing*** 2.  Click on ***Customer (CRM)*** 3\. Select ***Customer Marketing*** 4\. Choose ***Customer Usage Not In Events*** ![](https://faq.elecate.com/hs-fs/hubfs/image-png-Apr-23-2025-02-56-31-1241-PM.png?width=1143&height=553&name=image-png-Apr-23-2025-02-56-31-1241-PM.png)To obtain the report.  1.) Set the starting date.  2.) Set the finishing date.  3.) 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