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Starting a Change Request:

Before completing a change request, you need to create an event, add items from the different departments (Recipe, Beverage, Equipment and Staff), submit the department, when a department is submitted the app automatically locked the department preventing unauthorized changes, however if a change needs to be made, the Sales team needs to follow these steps to start a change request:

Change Request for the Food Department:

1. Go to Sales & Marketing

2. Click on Event & Order Management

3. Choose Main Sales View

4. Search for the event, on the right side you´ll see the Change Request column, click on the drop-down menu, click on Beverage:

5. When clicking on food, you´ll see the following window, select the Add/Edit Item button: 

When adding the items, you´ll have the option to edit the quantity for the chosen item:

6. Add the new items to the event, press close:

7. In the following window, you´ll see the list of items added through the change request feature, before sending the request, you must leave a comment: 

8. Once a change request is sent, we just need to wait until the request can be approved or declined.


Change request for the Beverage department:


1. Go to Sales & Marketing

2. Click on Event & Order Management

3. Choose Main Sales View

4. Search for the event, on the right side you´ll see the Change Request column, click on the drop-down menu, click on Beverage:

5. When clicking on Beverage, you´ll see the following window, select the Add/Edit Item button:

6. Add the new Beverage items to the event, press Close:

When adding the items, you´ll have the option to edit the quantity for the chosen item:

7. In the following window, you´ll see the list of items added through the change request feature, before sending the request, you must leave a comment: 

Change Request for the Equipment department:

1. Go to Sales & Marketing

2. Click on Event & Order Management

3. Choose Main Sales View

4. Search for the event, on the right side you´ll see the Change Request column, click on the drop-down menu, click on Beverage:

5. When clicking on Equipment, you´ll see the following window, select the Add/Edit Item button:

6. Add the new Equipment items to the event, press Close:

When adding the items, you´ll have the option to edit the quantity for the chosen item:

7. In the following window, you´ll see the list of items added through the change request feature, before sending the request, you must leave a comment: 

Change Request for the Staff department:

1. Go to Sales & Marketing

2. Click on Event & Order Management

3. Choose Main Sales View

4. Search for the event, on the right side you´ll see the Change Request column, click on the drop-down menu, click on Staff:

5. When clicking on Equipment, you´ll see the following window, select the Add/Edit Item button:

6. Add the new Equipment items to the event, press Close:

When adding staff items, you´ll have the option to edit the quantity for the chosen staff item:

7. In the following window, you´ll see the list of items added through the change request feature, before sending the request, you must leave a comment: