---
title: Academy access
description: Education and guidance
---

[Skip to content](https://faq.elecate.com/faq/academy-access#main-content)

English

Show submenu for translations

[Customer portal](https://elecate.com/tickets-view?hsLang=en)

![Elecate with Star](https://faq.elecate.com/hs-fs/hubfs/Elecate_pri.png?width=400&height=203&name=Elecate_pri.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://elecate.com/tickets-view)
- Go to elecate.com

 Go to elecate.com

 Hi, How can we help you?

- There are no suggestions because the search field is empty.

1. [Home](https://faq.elecate.com/faq?hsLang=en)
2. [Elecate Academy](https://faq.elecate.com/faq/elecate-academy?hsLang=en)

# Academy access

How to provide access to an active user, to the Elecate Academy:

1\. At the top of the screen, click on the **Gear Icon**

![](https://faq.elecate.com/hs-fs/hubfs/image-png-Apr-21-2026-07-31-50-2691-PM.png?width=670&height=299&name=image-png-Apr-21-2026-07-31-50-2691-PM.png)

2\. Navigate to the second page, select **Users Management**

**![](https://faq.elecate.com/hs-fs/hubfs/image-png-Apr-21-2026-07-40-23-9132-PM.png?width=670&height=300&name=image-png-Apr-21-2026-07-40-23-9132-PM.png)**

3\. **Search for the user ID**, in the search bar

![](https://faq.elecate.com/hs-fs/hubfs/image-png-Apr-21-2026-07-43-16-0163-PM.png?width=670&height=290&name=image-png-Apr-21-2026-07-43-16-0163-PM.png)

4\. Click on the **Pen Icon to see the user´s information**, in the following window **you need to turn ON the Toggle Enable Academy Access and in the Academy Role drop-down select student** 

![](https://faq.elecate.com/hs-fs/hubfs/image-png-Apr-21-2026-08-07-08-2940-PM.png?width=670&height=315&name=image-png-Apr-21-2026-08-07-08-2940-PM.png)

Once you have completed the steps, click on **Save and Close,** next the user just needs to go to the academy link, log in using the User ID and password.

[**Acade**](https://academy.elecate.net/sign-in)**[my: https://academy.elecate.net/sign-in](https://academy.elecate.net/sign-in)**

##### **Jamix:**

 The **Jamix Integration** connects Elecate with Jamix, allowing food service and catering teams to synchronize operational data between both systems. Through the integration, users can import Jamix locations, recipes, stock cards, and measurement units into Elecate. Once imported, these items can be added to events, used for costing and production planning, and included in purchase orders. The integration helps reduce manual data entry and ensures that food and inventory information remains consistent across both platforms.

**[Fix for PO export back to Jamix.mp4 - Google Drive](https://drive.google.com/file/d/1OKVEEXeqFGrAshqVQKLGEm4M6SxtBWaf/view)**

Here’s a concise guide to help you get started with using Jamix effectively.

- [Sales & Marketing](https://faq.elecate.com/faq/sales-marketing?hsLang=en#main-content)

    - [Customer](https://faq.elecate.com/faq/sales-marketing?hsLang=en#customer)
    - [Event & Order Management](https://faq.elecate.com/faq/sales-marketing?hsLang=en#event-order-management)
    - [Reports](https://faq.elecate.com/faq/sales-marketing?hsLang=en#reports)
    - [Marketing](https://faq.elecate.com/faq/sales-marketing?hsLang=en#marketing)
    - [Sales](https://faq.elecate.com/faq/sales-marketing?hsLang=en#sales)
- [Finance & Accounting](https://faq.elecate.com/faq/finance-accounting?hsLang=en#main-content)

    - [Accounting Tools](https://faq.elecate.com/faq/finance-accounting?hsLang=en#accounting-tools)
    - [Customer Financials](https://faq.elecate.com/faq/finance-accounting?hsLang=en#customer-financials)
    - [Financial Reports](https://faq.elecate.com/faq/finance-accounting?hsLang=en#financial-reports)
    - [Commissions & Goals](https://faq.elecate.com/faq/finance-accounting?hsLang=en#commissions-goals)
    - [Payroll Processing](https://faq.elecate.com/faq/finance-accounting?hsLang=en#payroll-processing)
- [Production](https://faq.elecate.com/faq/production?hsLang=en#main-content)

    - [Kitchen Management](https://faq.elecate.com/faq/production?hsLang=en#kitchen-management)
    - [Dispatching & Shipping](https://faq.elecate.com/faq/production?hsLang=en#dispatching-shipping)
    - [Event Staffing](https://faq.elecate.com/faq/production?hsLang=en#event-staffing)
    - [Event Production](https://faq.elecate.com/faq/production?hsLang=en#event-production)
    - [Production Reporting](https://faq.elecate.com/faq/production?hsLang=en#production-reporting)
    - [Returns](https://faq.elecate.com/faq/production?hsLang=en#returns)
    - [Purchasing & Inventory](https://faq.elecate.com/faq/production?hsLang=en#purchasing-inventory)
    - [Reports](https://faq.elecate.com/faq/production?hsLang=en#reports)
- [Data Items](https://faq.elecate.com/faq/data-items?hsLang=en#main-content)

    - [Food Management](https://faq.elecate.com/faq/data-items?hsLang=en#food-management)
    - [Beverage Management](https://faq.elecate.com/faq/data-items?hsLang=en#beverage-management)
    - [Equipment Management](https://faq.elecate.com/faq/data-items?hsLang=en#equipment-management)
    - [Miscellaneous Items](https://faq.elecate.com/faq/data-items?hsLang=en#miscellaneous-items)
    - [HR Management](https://faq.elecate.com/faq/data-items?hsLang=en#hr-management)
    - [Vendor Management](https://faq.elecate.com/faq/data-items?hsLang=en#vendor-management)
    - [Venue Management](https://faq.elecate.com/faq/data-items?hsLang=en#venue-management)
    - [Reports](https://faq.elecate.com/faq/data-items?hsLang=en#reports)
    - [Database Tools](https://faq.elecate.com/faq/data-items?hsLang=en#database-tools)
- [General Setup](https://faq.elecate.com/faq/general-setup?hsLang=en#main-content)

    - [Marketing](https://faq.elecate.com/faq/general-setup?hsLang=en#marketing)
- [Software Updates Timeline](https://faq.elecate.com/faq/software-updates-timeline?hsLang=en#main-content)

    - [New Development](https://faq.elecate.com/faq/software-updates-timeline?hsLang=en#new-development)
    - [Online Portal](https://faq.elecate.com/faq/software-updates-timeline?hsLang=en#online-portal)
    - [Mobile Apps](https://faq.elecate.com/faq/software-updates-timeline?hsLang=en#mobile-apps)
    - [Legacy Development](https://faq.elecate.com/faq/software-updates-timeline?hsLang=en#legacy-development)
- [Elecate User Guide](https://faq.elecate.com/faq/elecate-user-guide?hsLang=en)
- [Elecate Mobile App](https://faq.elecate.com/faq/elecate-mobile-app?hsLang=en)
- [Elecate Shopping Cart](https://faq.elecate.com/faq/elecate-shopping-cart?hsLang=en)
- [Elecate Academy](https://faq.elecate.com/faq/elecate-academy?hsLang=en#main-content)

    - [User Guide](https://faq.elecate.com/faq/elecate-academy?hsLang=en#user-guide)
- [Upcoming Releases](https://faq.elecate.com/faq/upcoming-releases?hsLang=en#main-content)

    - [Upcoming Core Releases](https://faq.elecate.com/faq/upcoming-releases?hsLang=en#upcoming-core-releases)
- [Integrations](https://faq.elecate.com/faq/integrations?hsLang=en)

[![Chill listening crop-3](https://faq.elecate.com/hubfs/Elecate_pri.svg "Chill listening crop-3")](https://www.elecate.com?hsLang=en)

Help Center

Copyright © 2026, Elecate